GDPR Notice

Last updated: May 17, 2022

The General Data Protection Regulation (GDPR) is European Union legislation to strengthen and unify data protection laws for all individuals within the European Union. The regulation came into effect from May 25th, 2018.

This page lays out our commitment to data protection and makes transparent what data we store about our users.

Who we are

Priice SARL

10 rue de Penthièvre, 75008 Paris, France

Register number: 751361627

Questions?

If you have any questions regarding this topic, feel free to email us at contact@strackr.com

What data do we collect?

On our website:

Our website is hosted by OVHCloud in France.

On our website we use Google Analytics and Pirsch.io to help us understand, in anonymized form, how the site is being used.

On our dashboard website:

On our website we use Google Analytics and Pirsch.io to help us understand, in anonymized form, how the site is being used.

When registering for our free trial, you need to provide us with a valid email address. We then confirm that the address works by emailing you a confirmation link. We need an email address so we can contact you regarding any changes to our service or, for example, to this privacy policy. We send the email to you via the email delivery service Amazon Simple Email Service.

We are using Tawk.to and Intercom: for customer support. Information such as your name, email, location, browser are stored in Tawk.to/Intercom.

Registering for a free trial requires acceptance of our publicly available terms and conditions.

On our APIs:

Our API servers are hosted by OVHCloud in France.

Customer/Financial transaction information:

If you become a paying customer (as opposed to just using our free trial) you will need to provide us and our payment partners Stripe with valid billing information. We will be able to see your name, billing address, email address, and VAT number (if you have provided one). We are not able to see your credit card number, only Stripe has access to that.

As any business, we of course share transaction data with our accountants and with the relevant tax authorities when we pay VAT and file our annual tax return.

Data Processing Agreement

Becoming a customer of our service implies acceptance of our Data Processing Agreement, unless otherwise explicitly agreed with us in writing.

Data deletion

Any user (paid or free-trial) can request to have their account deleted at any time, this can be done by contacting us at contact@strackr.com. For paying customers we of course have to keep records of all completed transactions for tax purposes.