3. FAQs

Answers to Common Questions

This section addresses the most frequently asked questions that users may have during their trial period.

Affiliate Data

How is my affiliate data updated?

Your affiliate data is updated anywhere from every hour to every 12 hours, depending on your subscription level. During the trial period, your data is updated every 6 hours.

An option is available to update transactions every 10 minutes.

Do you update transaction statuses?

Yes, every 3 days, we schedule an update for your past transactions. We update information such as status, revenue, and other critical data.


Is it free?

No, you can try Strackr for free for 30 days, and no credit card is required during this trial period. After the trial period, you can continue to use Strackr by subscribing. If you choose to stop, all your affiliate data (connection credentials, transactions, etc.) will be automatically removed from our databases after 1 month.

What is the custom pricing?

Once you've created your account, you'll have access to the subscription page, where you can simulate the pricing according to your specific needs.

Other Questions

How are my affiliate network credentials stored?

All credentials are stored in an encrypted form when you set up or edit a network. The encrypted credentials and the key are not stored in the same location.

To collect data, our server decrypts your credentials and establishes a secure connection directly to the network.

Can I use Strackr to run an affiliate program?

No, you cannot use our solution to run an affiliate program. Strackr is designed to be used by affiliates, not advertisers.

Next step

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